Adams Plumbing in Hellertown, PA Open now

Reviews about Adams Plumbing

• ★ ☆ ☆ ☆ ☆

  July 06, 2019, by zumeria10
  I switched to Adams after some questionable repairs by my last plumber. My initial feelings were super positive. However, today they are super negative. When calling for a follow up to an unresolved issue I unfortunately had the misfortune to connect with what i can only describe as an incoherent and aggressive phone receptionist who proceeded to argue with me about my problem despite the fact that i wasn't angry and just wanted a follow up visit. She apparently disliked my tone even though i wasn't angry and proceeded to argue with me about how mad i apparently sounded. I even told her how much i liked the technician and the service he provided. This then degenerated into a ridiculous and escalated hysteria from her that ended with her slamming the phone down on me. Totally unprofessional and ignorant behavior for a person representing a company. No way would I ever deal with Adams again nor recommend it to anyone. I have called another more customer friendly plumbing service to solve the problem.